Enterprises operate in a perpetually changing environment. Thus, information remains the key to success. To make effective decisions, the firm must have an information system as well as decision support tools. Business intelligence requires strong technical expertise as well as the use of a highly integrated and optimized software infrastructure. The large amount of data, complex queries, and performance constraints induced by these tools make their successful deployment highly dependent upon the level of skills and technology choices. Advanced technologies are needed, and traditional business intelligence solutions are designed for large organizations with substantial budgets. They result in complex solutions with high acquisition costs and maintenance. The open-source approach significantly reduces the costs associated with the adoption of business intelligence without compromising the functional level or the quality of service.
Keywords
- decision support system
- business intelligence
- performance
- open source