Revue internationale de psychosociologie et de gestion des comportements organisationnels 2015/51 (Vol. XIX)

Organizational reliability

Revue internationale de psychosociologie et de gestion des comportements organisationnels
Issue 51, January 2015

Pages: 258
Publisher: ESKA

Page 3 to 4

Context

Foreword

Page 19 to 36

Permanent exception syndrome
Reflections on the dangerousness inherent to human resources management in the postmodern era
Baptiste Rappin

Chapter 1: Strengthening social reliability with appropriate tools and roles

Page 37 to 54

What impact do skills assessments have on the social reliability of companies?
A case study of employee assessments
Erick Leroux

Page 55 to 74

Managing role conflicts to reduce stress for local managers
The case of the SNCF
Sylvie Codo, René Mokounkolo, Marcel Lourel

Page 75 to 98

Can the work-leisure conflict be a tool for making the relationship between working conditions and occupational stress more reliable?
A survey of customer-facing staff working in the hospitality industry
Sari Mansour

Chapter 2: Building social reliability through training

Page 99 to 115

Training public managers to face challenges under the gaze of the other
The case of territorial administrators
Pyun Hae-Ok

Page 117 to 136

Meeting the diversity challenge
The role of apprenticeships in integration in the public service
Philippe Naszályi, Gilles Hermoso

Page 137 to 153

Feedback
Holism as a tool for developing social reliability
The case of local public managers
Denis Cristol

Chapter 3: Building social reliability by adapting behaviors

Page 155 to 177

Making the managerial relationship a helping relationship
Using attachment theory to create a form of management that keeps collaborators safe in a situation of strong inherent dangerousness
Sylvie Deffayet Davrout, Monica Pedrazza

Page 179 to 200

The use of the internet by medical tourists to reduce the high level of dangerousness inherent to credence services
A netnographic case study of cosmetic surgery tourism in Tunisia
Yousra Hallem, Isabelle Barth

Afterword

Page 201 to 223

Blindness or organizational foresight?
A feedback study on a street educator operating in an area of high inherent social dangerousness
Christian Bourion, Sybille Persson

Reflections on the topic

Page 225 to 236

Is public dangerousness inherent to the social, to management, or both?
An eternal replay of the struggle between the principle of providential pleasure and that of the managerial reality
Georges Botet-Pradeilles

Thesis on the notion of organizational reliability

Page 237 to 242

Human resources management practices and company performance
An insight using the notion of organizational reliability. An exploratory study on the Stoxx 600
Ludovic Taphanel

The interdisciplinary journal RIPCO aims to contribute to the understanding, explaining, and improvement of teams’ and individuals’ behaviors within organizations. It publishes theoretical or empirical research on organizational behavior, regardless of the type of organization under study (private, state-run, or NGO), the methodology used, and the contexts in which these research papers are written. Read more...

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